Jewelry Company Warranty Policy

At La Mairi, we stand behind the quality and craftsmanship of our jewelry. This warranty policy outlines the terms and conditions for the repair or replacement of your jewelry under warranty.

What Our Warranty Covers

Manufacturing Defects:

Defects in materials or craftsmanship, such as loose stones (excluding center stones), broken clasps, or faulty links.

Stone Replacement:

Replacement of small accent stones if lost due to manufacturing defects.

Repairs Covered:

Issues related to the structural integrity of the jewelry (e.g., broken prongs, setting defects). What Our Warranty Does Not Cover

Wear and Tear:

Scratches, discoloration, or tarnishing due to regular use. Damage from Accidents or Misuse:

Damage caused by improper handling, accidents, exposure to harsh chemicals, or abuse of the product. Loss or Theft:

Loss of the item or center stones. Unauthorized Repairs or Alterations:

Repairs or modifications performed by third-party jewelers void the warranty. How to Make a Warranty Claim

Proof of Purchase:

Present the original receipt or proof of purchase to validate your warranty. Inspection:

All warranty claims are subject to inspection by our experts to determine eligibility. Repair or Replacement:

If the defect is covered, we will repair or replace the item at no cost to you.

If the issue is not covered, we will provide a repair estimate for your consideration. Shipping Costs:

Customers are responsible for shipping costs to and from our service center unless otherwise specified. Additional Information.

Thank you for choosing La Mairi. We are committed to ensuring your satisfaction with our jewelry for years to come.